Support
We usually reply within one business day.
Contact us
Email support@pearlhook.com for help with your account, billing, the extension or group pricing.
Common answers
- Didn't get a sign-in code? Check spam or promotions, then use "Send a new code." Codes expire after 10 minutes.
- Cancel or change your plan: open the PearlHook side panel → ⚙ → Manage billing. A 12-month plan can be cancelled free during its trial.
- Third computer? Each account works on two computers. Sign one out from the account panel.
- Keep your sessions: sessions live in your browser. Use Review + Export → "Export all sessions" for a backup before removing the extension.
- Delete your account or data: email us from your account email; see the Privacy Policy.